Frequently Asked Questions
How long does shipping take?
Standard delivery takes 3–5 business days. Express shipping arrives in 2–3 days. International orders require 7–14 business days + customs processing.
Can I track my order?
Absolutely. A tracking link is emailed once your order ships.
✧ Product Care
How should I store my perfume?
To preserve your perfume's fragrance, store it in a cool, dark, and dry place, away from direct sunlight and heat sources.
✧ Login Process
Do I need an account to place an order?
No, we operate without user logins. Just add items to your cart, complete the checkout form, and we'll handle the rest!
How do I care for silk scarves?
To properly care for silk scarves, hand wash them in cool water with a mild, silk-friendly detergent. Avoid harsh chemicals, wringing, rubbing, or twisting the scarf.
How do I exchange a scarf?
Email us with your order number and preferred size/color, and we’ll send you a prepaid return label.
✧ Returns & Exchanges
Can I exchange a perfume for a different scent?
Due to hygiene regulations, we only accept unopened perfume returns. Scarves may be exchanged for another color/size.
What’s your return policy?
Unopened perfumes (with seal) and unworn scarves (with tags) may be returned within 30 days. See our [Returns Policy] for details.
✧ Fragrance & Style Advice
How do I choose a perfume that lasts?
Choose fragrances with a rich, concentrated formulation, such as Eau de Parfum or Parfum. These perfumes typically feature deep.
What scarf size is best for hijab styling?
Our 90x90cm squares are ideal for versatile draping, while 180x70cm rectangles offer fuller coverage.
Sustainability & Ethics
Are your products cruelty-free?
Yes! All perfumes are vegan and never tested on animals. Scarves use ethically sourced silk.
Do you use sustainable packaging?
We ship in 100% recyclable boxes with biodegradable tissue and plant-based ink.